Frequently Asked Questions
Everything you need to know about our pet healthcare services
1.What services does your pet clinic for dogs and cats offer?
At our pet clinic, we offer a comprehensive range of veterinary services to cater to the needs of your beloved pets. Some of the key services we provide include: Nail Trims, Ear Cleaning, Anal Gland Expression, Medication Administration, Cat Sitting.
2.What are the signs that my pet may need medical attention?
As a responsible pet owner, it’s important to be aware of potential signs that indicate your pet may need medical attention. While this list is not exhaustive, here are some common signs to watch for:Changes in Appetite, Changes in Water Intake,Lethargy, Vomiting or Diarrhea, Respiratory Issues, Changes in Urination, Skin and Coat Changes,Behavioral Changes,Eye or Ear Issues,Lameness or Mobility Issues,Changes in Bowel Movements,Unexplained Weight Loss or Gain.
3.What should I do in case of a pet emergency during your regular business hours?
In the event of a pet emergency during our regular hours, please call us immediately at +1 929 2028 2029 for prompt assistance and guidance.
4.Can I book a customized package for my pet dog and cat?
Yes, we can customize packages for pet dog and cat grooming.
5.Can I watch my pet being groomed at Crate & Mate?
Absolutely! We offer 100% transparency, so you can watch your pet’s grooming session from our comfortable waiting area.
6.How often should I groom my dog?
Dogs typically need grooming once a month. Our Vetic Grooming Membership helps you save on regular grooming sessions.
7.Are your pet care professionals trained and experienced?
Yes, All Our pet care are well trained professionals and experienced.
8.What payment methods do you accept?
We accept various payment methods for your convenience, including Cash, UPI, Paytm, Google Pay, and other digital payment options like mobile wallets.
9.How can I make an appointment for my pet?
Scheduling an appointment for your pet at our clinic is simple and convenient. Here are the steps to schedule an appointment: Phone Call, Online Booking, Walk-In, Emergency Appointments.
10.When can I book your dog grooming services?
Our booking facility is open 24×7. Book us anytime and any day.
11.What is the cost of booking a cat grooming package?
Our Eco cat grooming services package starts from as low as 60$. Connect with us to avail yourself of running offers and discounts on bookings for single pets and groups of pets.